If you run the test over a Wi-Fi connection the download speed reported at the end of the test will most likely be well below the rated speed of your Internet plan.ģ – Run a test three more times, choosing a different remote server for each test.Ĥ – Use the fastest reported speed from the three tests as your final result. You can do that by either turning the other devices off, temporarily disconnecting them from the network or placing them in Airplane Mode.Ģ – If at all possible, run the test with a computer that’s connected to the router or gateway via a wired Ethernet connection. Here’s a little experiment for you to try:ġ – Make sure your computer or mobile device is the only device in your house that’s actively using your Internet connection while you run the test. In fact, even a tablet or smartphone that’s accessing a website or reading Facebook can lower the effective speeds delivered to other devices on your network by at least a small amount. Put another way, every additional device that’s actively using your local network will lower the effective download speeds for every individual device that’s in use at that time. Instead, that amount will be shared between those devices. That 200 Mbps is then divided up among all the computers and devices that happen to be using your Internet connection at any given time.įor example, if someone in your house is streaming a movie while you’re watching a YouTube video, neither of your devices are going to be receiving data at the full 200 Mbps. That means they are promising to deliver 200 Mbps to your modem/gateway. You said you’re paying Xfinity for a download speed of 200 Mbps. Please allow me to explain why having multiple devices in use while you’re running the speed test matters… You didn’t mention how many computers and other devices were using your Internet connection at the times when you ran your tests, and that makes a huge difference. While there’s always a chance that the Xfinity tech you spoke with just told you that to get you off the line, I have a hunch that you are indeed getting the speed you’re paying for. Rick’s answer: Checking actual Internet download and upload speeds can be a little tricky, Kellie. Is there something I’m doing wrong when I run the speed test or is Xfinity just blowing me off? I called Xfinity this afternoon and they ran some kind of test from their end and said I was getting all the speed I’m paying for. The fastest speed I got was around 65 Mbps. I used to run several speed tests yesterday and again this morning. TL,DR: the bandwidth you pay for is NOT the same as the d/l or u/l speed available from real world servers.Question from Kellie: I have Xfinity Internet and the plan I’m on is for 200 Mbps download speed. and the speeds that you can d/l them from will (almost) always be compromised or slow(er) than your d/l speed. Real world servers (esp game servers) are always overloaded with players/downloaders/etc. I generally get about 5-10% more d/l speed than I pay for but my u/l speed is pretty much the same. The results should be used as a guideline or basis for seeing what speeds you can get with your current plan. You may get more or less bandwidth in either direction depending on. That means that you have the ability to get info at a max of x1 speed (download) and send info at a max of x2 (upload) speedĪll test servers do is run multi or single channel bandwidth tests to show you what your potential max speeds may be. For those who may not understand how "speed" works: you pay for a d/l & u/l bandwidth of x1/x2.
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